Privacy policy

Privacy Policy


Effective Date: 12\08\2024


1. Introduction


Welcome to TicketBy! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("TicketBy" or "the App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.


2. Information We Collect


We may collect and process the following types of information:


Personal Information: When you register or use the App, we may collect information such as your name, email address, phone number, and payment information.

Usage Data: We may collect information about how you interact with the App, including your device information, IP address, browser type, operating system, referring URLs, and page interactions.

Location Information: With your permission, we may collect information about your location to provide location-based services.

3. How We Use Your Information


We use the information we collect to:


Provide, operate, and maintain the App

Improve, personalize, and expand the App

Understand and analyze how you use the App

Develop new products, services, features, and functionality

Process transactions and send you related information, including purchase confirmations and invoices

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes

Send you text messages and push notifications

Find and prevent fraud

Comply with legal obligations

4. Sharing Your Information


We may share your information in the following situations:


With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.


6. Your Data Protection Rights


Depending on your location, you may have the following rights regarding your personal information:


The Right to Access: You have the right to request copies of your personal information.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.

The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Children's Privacy


Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.


8. Changes to This Privacy Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy